Testimonial archive

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Friends and Family Response

Expert, pain-free dental care!

  • Date: 28/12/2018
  • Patient: ***
  • Dentist: Dr Majid Shahab
  • Treatment: Filling

Very professional staff, brilliant patient care.

  • Date: 21/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

I have experienced a fair share of good and bad dentistry, both private and NHS, and this practice is a little gem. Every staff member in the clinic is attuned to making the most impact to your experience/ dental health and giving you the best service possible. I cannot recommend them highly enough.

  • Date: 18/12/2018
  • Patient: ***
  • Dentist: Dr Majid Shahab
  • Treatment: Filling

Always a very positive experience!

  • Date: 16/12/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 40min

Staff is super friendly and respectful. Great location and service!

  • Date: 13/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

I've had dental treatment for the last 20 years that says all that is needed.

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

Doctor explained treatment in detail, both doctor and nurse were caring and reassuring during the procedure.

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Dr Shahrzad Rahbaran
  • Treatment: Root Canal Treatment

friendly, easy going, professional staff & dentist

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination - New Patient

Smooth overall process

  • Date: 10/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Emergency Appointment

Your staff seem to know what they are doing.

  • Date: 10/12/2018
  • Patient: ***
  • Dentist: Ms Iliana Pappa
  • Treatment: Ortho Visit

Top notch professionalism of Iliana, our orthodontist and a very efficient and welcoming team of practice managers.

  • Date: 01/12/2018
  • Patient: ***
  • Dentist: Ms Iliana Pappa
  • Treatment: Review

All the staff are extremely professional, helpful and friendly. They provide an excellent service.

  • Date: 27/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

Always good to see the friendly and engaged team in action.

  • Date: 27/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

It's a terrific practice in every way. I say so every time you ask me to answer your survey.

  • Date: 22/11/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

VERY HAPPY WITH SERVICE

  • Date: 20/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Polite and attentive.

  • Date: 20/11/2018
  • Patient: ***
  • Dentist: Dr Bobby Varghese
  • Treatment: Perio Non Surgical Treatment

The surgery was clean, receptionist was friendly and hygienist was excellent.

  • Date: 17/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 55min

I am always warmly welcomed by Shannon and the team and taken very good care of

  • Date: 16/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Great customer service and everyone is really friendly.

  • Date: 14/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Going to the dentist is never a great experience but here I know that I’ll be listened to, my pain will be managed with extreme care as well as the emotional side that is often linked with dentistry. People remember your name and you feel that they care. Having a strong reception team also helped as after 5 years I know the girls at the front desk and it feels comfortable.

  • Date: 08/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

your skill your warmth

  • Date: 06/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

Elgin always has the latest equipment and techniques but genuinely cares about the patient experience too.

  • Date: 05/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: C1 - Crown Preparation

What do you like best about your practice?

Competent staff!

  • Date: 28/12/2018
  • Patient: ***
  • Dentist: Dr Majid Shahab
  • Treatment: Examination

Friendliness and professionalism of staff.

  • Date: 21/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

Friendly, approachable, knowledgeable and caring staff

  • Date: 18/12/2018
  • Patient: ***
  • Dentist: Dr Majid Shahab
  • Treatment: Filling

The lovely staff

  • Date: 16/12/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 40min

The hygienist does a very thorough cleaning, even better than in the US!

  • Date: 13/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

It's conveniently located to where I live on Elgin Ave.

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

friendly & professional

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination - New Patient

The general experience

  • Date: 10/12/2018
  • Patient: ***
  • Dentist: Ms Iliana Pappa
  • Treatment: Ortho Visit

Dr.Kamali has a fantastic attitude and manner in addition to his professional expertise.

  • Date: 27/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

dental team

  • Date: 27/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

all of it.

  • Date: 22/11/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

FRIENDLY, PROFESSIONAL & EFFICIENT

  • Date: 20/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

My knowledge from past experiences

  • Date: 20/11/2018
  • Patient: ***
  • Dentist: Dr Bobby Varghese
  • Treatment: Perio Non Surgical Treatment

First time attending but it was a very pleasant experience

  • Date: 17/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 55min

Made vary welcome - always accommodating with schedules - made to feel at ease Waiting/reception area is warm and welcoming

  • Date: 16/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Everyone is very friendly and treats you so well while there. Hygienist Michayla was great and really on top of what was going on with my appt history, etc.

  • Date: 14/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Friendliness, politeness. Attentiveness

  • Date: 08/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

friendliness and skill

  • Date: 06/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

Professional but personal service.

  • Date: 05/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: C1 - Crown Preparation

What can the practice improve (ideas, suggestions, comments)?

Everything has EXCEEDED the professional standards I expect in my dental care. The staff are professional, competent, and efficient.

  • Date: 28/12/2018
  • Patient: ***
  • Dentist: Dr Majid Shahab
  • Treatment: Filling

Can't think of anything.

  • Date: 21/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

I am returning patient and filled out the web forms on your website but did not get contacted back. I had to call in but only a minor inconvenience.

  • Date: 13/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

I have no observations to add

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

send SMS reminder more than 2 business days in advance as otherwise it defeats the purpose of having the chance to reschedule in case something has come up online appointment schedule

  • Date: 12/12/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination - New Patient

?

  • Date: 10/12/2018
  • Patient: ***
  • Dentist: Ms Iliana Pappa
  • Treatment: Ortho Visit

updating of appointments on the day; running late, running early. Electronic appointment system

  • Date: 27/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

sorry, no. it's tip top.

  • Date: 22/11/2018
  • Patient: ***
  • Dentist: Ms Joy Peng
  • Treatment: Hygienist S&P 40min

24 HOURS NOTICE OF CANCELLATION INSTEAD OF 48

  • Date: 20/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 25min

Nine [sic]

  • Date: 17/11/2018
  • Patient: ***
  • Dentist: Ms Michayla Morris
  • Treatment: Hygienist S&P 55min

Nothing

  • Date: 08/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: Examination

Some nicer patient goggles/glasses.

  • Date: 05/11/2018
  • Patient: ***
  • Dentist: Dr Kamal Kamali
  • Treatment: C1 - Crown Preparation